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Basic password authentication is not permitted and will limit what e-mail clients can be used with IMAP. The e-mail client used must support the OAUTH2 authentication method. IMAP is not enabled by default and must be requested via a Mines HelpCenter ticket. Links to configuration details are found below. Students, faculty, and staff users of email clients that do not support the native Exchange protocol (e.g., Mozilla Thunderbird), may choose to connect to their email (but not calendar or contacts) via the IMAP protocol. IMAP email for faculty, staff, and students: This protocol simultaneously synchronizes Outlook email, Outlook calendar, Outlook contacts, and other information between the Microsoft Exchange Server and a supported email client. Users, who typically connect to our Microsoft Exchange email server using Microsoft Outlook, Mac Mail, or certain smart phone email clients, should choose the native Exchange email protocol where available. Native Exchange email for faculty, staff, and students: However, advanced users who prefer to use a standalone email client such as Outlook, Mac Mail, or Thunderbird (or smart phone email apps) may indeed do so. Simply log in with your Mines MultiPass credentials. We highly recommend these browser-based interfaces for accessing your email. Outlook Web App via Microsoft 365 ( ) for faculty, staff, and students will run in any standard web browser and require no setup by the user.
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A request to enable IMAP for your mailbox can be initiated via the Mines Helpcenter ticketing system. If that protocol is not supported by your email client, IMAP is recommended for email synchronization. If using a standalone email client like Outlook, faculty, staff, and students should normally configure it with a native Exchange connection, if possible, for best synchronization with email, contacts, calendar, and more. This is by far the easiest way to first access your email, calendar, and more. Use a web-based email program like Outlook Web (Exchange) in your web browser so that you don't have to worry about this question. SOLUTION In brief, your best options for Mines email are:Īvoid installed email clients entirely.